Japan, Travel Tips

Visit Japan Web: Step by step how to Fast Track your arrival in Japan

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Japan has finally re-opened its door to tourism, an event that I’m sure many of you have long awaited.

However, Japan has not completely scrapped its COVID-related requirements to enter the country. If you have not been vaccinated with 3 shots of COVID vaccinations from an accepted provider, you’ll need to either test negative on the pre-departure test or be quarantined before you can enter Japan.

This means you’ll need to provide your vaccination documents upon arrival to Japan to be exempt. The documents will be manually verified upon arrival. With thousands of people entering Japan every day, you can imagine things gets really chaotic quickly.

💡 Tips: Review Japan’s Border measures here

A masked Hello Kitty welcomed us to Tokyo

The good news is, you CAN fast-track your arrival by providing some of the required documents before you arrive. Although the queue at the airport isn’t always bad, I have heard you can save 2 hours of queueing time upon arrival if you happen to touch down during peak time. It isn’t always THAT bad, but better safe than sorry, right?

PS: I entered Japan twice during COVID! If you’re interested to see what it was like to enter Japan while all the COVID protocols were still in place, you can read my experience here

What is Visit Japan Web and Fast Track?

Visit Japan Web is Japan’s online service for immigration procedures and customs declarations, launched in November 2022. While Japan is still dealing with the COVID pandemic, Visit Japan Web also doubles as COVID document verification. However, I suspect Visit Japan Web is here to stay even if Japan stopped requiring COVID document verification. It does make the airport formalities quite efficient!

Now, what is Fast Track? Fast Track is a way to handle COVID-related quarantine procedures on Visit Japan Web. After registering for an account at Visit Japan Web, you can upload your document to have it pre-verified before your arrival in Japan.

Read on to find out how you can utilize Visit Japan Web and fast track to make your arrival in Japan easier!

Step 1: Register for a Visit Japan Web account

If you don’t have an account yet, register for one here

From my understanding, every adult needs an account for themselves, but kids under 18 can tack on to their parent/guardian. However, I have heard of instances where people signed up their spouse / parents with their account and was able to go through just fine.

Account registration is straightforward. Simply create an account with your email address and a password. You’ll need to verify your email but that’s easy enough to do – they’ll just send you a 6-digit code that you need to input on the Visit Japan Web before you can proceed to step 2.

💡 Tips: You can use the same account again for your future travels to Japan, so make sure to save this credential somewhere!

Step 2: Register details of visitors who will be visiting Japan

Once you have your account set up, proceed to log in with the password you’ve set in Step 1 before.

Then, provide your details by clicking on the button that says “Your details” and start filling in the form. It’s again quite straight forward so I won’t go into too much detail here.

The only thing I would say is, to make sure your passport number is correct and matches the one you’d be using to enter Japan!

Traveling with kids? Once you’ve registered yourself, you can also register kids who are under 18 in your account by clicking on “Details of family members traveling with you”. If you do this, it will be easier for them to skip quarantine even if they are not vaccinated with the accepted COVID vaccinations, as long you (the parent) are fully vaccinated.

From my understanding, every adult needs an account for themselves. However, I have heard of instances where people signed up their spouse / parents with their account under “Details of family members traveling with you” and was able to go through just fine. Just make sure the adults each have a copy of their blue screen on landing.

Read on to find out how to obtain the blue screen!

Step 3: Register for a trip to Japan on the Visit Japan Web

Next, you’ll need to register your trip to Japan by clicking on “New registration“.

You can do this for each separate trip you’ll be taking to Japan if you’re planning to go more than once. Make sure you give a unique name for each trip so that you can manage multiple plans.

Step 4: Fast Track quarantine procedures

Once the trip has been registered, go ahead and click on it. When you’re inside the trip procedure detail, click on “Quarantine procedures (Fast Track)” to begin your fast track for quarantine procedures for that trip

You’ll see a big pink square at the top of the page. Pay attention to this square as it will change as you complete the procedures. You’ll want to make sure this square has turned blue to ensure your fast track has been activated.

In order to get the blue square, you just need to do the following:

  1. Provide Vaccination Certificate
  2. Provide pre-departure COVID test (only required if you have not been vaccinated according to the requirement)

Update: As of 28 December 2022, there is no need to provide passport information or fill out Questionnaire Web Online, so I’ve taken these out of the blog post

I’ll go into each detail shortly, assuming you’re fully vaccinated:

Providing your COVID vaccination certificate

Go ahead and click on “Vaccination certificate“, provide your vaccine information and upload your certificate.

💉 What information needs to be on the certificate? Click here for more information

🇸🇬 Tips: If you’re a Singapore resident who had been vaccinated in Singapore, simply head to Notarise and log in with your Singpass to request your vaccination certificate.

As the vaccination verification is done manually, it will take some time for this step to be completed. In the meantime, you’ll notice the pink square on the top of the page has changed and your vaccination status is “being reviewed”.

In my experience, it took about an hour to complete the review (I’ll elaborate more on this later). You’ll know when the review has been completed when your pink square has turned blue, like so:

You’ll also notice that your vaccination certificate has turned to “review completed”, and on the test result page it is marked as “not required”

And you’re done with your fast-track procedure! Yes, that’s all! You can just show your blue screen above, and you’ll be waived through most of the checkpoints when you land in Japan.

Optional Immigration Steps

There are, however, a few more things you could do to make your arrival even smoother:

1. Immigration Clearance

The next thing you can do is complete your immigration clearance by filling out the disembarkation card. This is the same procedure for entering Japan as it has always been, except it’s no longer via writing your info down on a piece of paper.

You could still do this when you land via the paper way, but it literally took me seconds to do it online and I don’t see why you shouldn’t just do it now.

When you’re done, you’ll be provided with a QR code you can flash when you’re at the airport.

2. Customs Declaration

Same as the disembarkation card, you can also do your customs declaration online so you can just breeze through when you’ve landed. Again, this is the same procedure as it has always been for entering Japan, just digitized.

When you’re done, you’ll be provided with a QR code you can flash when you’re at the airport – similar to the immigration clearance step.

3. Travel insurance and emergency contact

If you have travel insurance, you can also provide the information here, as well as your emergency contact in case something happens to you while you are in Japan. But this step is completely optional.

When can I start the Fast Track procedures?

You can start the Fast Track process as early as you want, as long as you complete it no later than 6 hours before your arrival in Japan. I did mine 3 weeks before my arrival and everything was super smooth.

Turn-around time for the Fast Track procedure on the Visit Japan Web

In my experience, the only bottleneck was getting the vaccination records approved. However, my vaccination records were approved very quickly (about an hour) and the screen turned blue right away.

I get a sense that the vaccination certificate verification is still done manually, so this turn-around time could increase as we are approaching the peak holiday season. So, definitely do this at least 2 weeks before your trip to Japan!

What if my screen never turned blue on Visit Japan Web?

It’s not the end of the world, you can still enter Japan. You just have to wait in line for your document verification, immigration clearance, and customs declarations – if any.

Can I travel to Japan if I am not vaccinated or have not been vaccinated with 3 COVID vaccinations?

Yes, you can. You just need to either take a pre-departure test or be quarantined, depending on the border measures.

💡 Tips: Review Japan’s Border measures here, and list of accepted vaccinations here.

Just follow the above steps (provide your passport biodata and fill out your Questionnaire Web). When you reach the vaccination certificate step, you can state that you won’t provide your vaccination certificate, then take the pre-departure test instead and provide the result on Visit Japan Web when you have it later on.

Can I travel to Japan with unvaccinated kids?

Yes, you can.

Good news for parents!! Kids under 18 years old can follow their parent’s vaccination status even if they have not been vaccinated. You simply need to register them as your family member in your account by clicking on “Details of family members traveling with you”.

You’ll still need to provide a photo of their passport info page, but you can choose to skip the vaccination certificate and testing document. Their screen on Visit Japan Web will not turn blue, but it will be fine because the fast track FAQ states that:

“If a child under the age of 18 does not have a valid vaccination certificate but is accompanied by a parent/custodian with whom the child lives and who does have a valid vaccination certificate and is responsible for the child’s actions, the child will be given special consideration as having a valid vaccination certificate like the parent/custodian, and be exempted from having to submit a negative COVID test certificate.”

I have more questions regarding Visit Japan Web and Fast Track!

Your question has probably been answered! Please refer to the official Fast Track frequently asked questions and see if it’s there.

And that’s all about fast-tracking your arrival in Japan! Let me know in the comment below if there is anything more you need to know 🙂

If you like my writing style, you can check out all my posts related to Japan for your visit to Japan!

Here are the 10 latest Japan posts!

33 Comments

  1. Carole Chaplin says

    Hi Melissa. I have a pdf document issued by NHS for 4 vaccinations. Do I upload the pdf or scan and upload 3 of the certificates?

    • Melissa says

      Hey Carole, you upload whichever document states the name of your vaccine and when it was taken.

      • Carole Chaplin says

        Hi again. They both do. I didn’t know whether the document(s) had to be in pdf format or a scanned pic. I haven’t started to fill in any of the forms, I am trying to collate all the documentation in the required formats before I begin. Thanks for your help.

  2. Martijn says

    I was wondering, how fast is the fast track produce actually? On average maybe if it’s hard to say.

    I am used to the whole immigration process (from deboarding the aeroplane until arriving in the freely accessible arrivals terminal where all the shops are) taking at least 1.5 hours.

    I’m just not sure how excited I should be for the Fast Track procedures 🙂

    • Melissa says

      the fast track eliminates the need to queue to get your vaccine / PCR test documents checked before the actual immigration process starts. i can’t say how much time it saves, depends on how many flights arrives at the same time as you. In my case it was totally worth it bc the line to check docs was quite long.

  3. Kathy says

    HI Melissa,
    I have filled out the Visit Japan Web with the registration complete, however I did not received a QR code. I have gone over the website & faq questions but there is no clear answer. On one of the question & answer it says there is no longer a QR code displayed. I go into the registration again to complete the registration again and it states QR code may not be updated to register again! Do you have an answer?

    When I fill out the quarantine questions I get a QR code right after I complete the questionnaire. Is this the same as the Visit Japan Web? Do you need 2 different QR codes or does this include the Visit Japan Web? Just wondering if you have some answers. Thank you.

    • Melissa says

      Hi Kathy, it seems they have done away with QR code, so you don’t need to worry about it. In my experience from December 2022 as long as you show the blue screen they’ll let you through.

  4. priscilla says

    Hi, Can i add my parents as family travel with me?Or I can only add infant who are not able to fill out the form? Thank you

    • Melissa says

      I was under the impression that the function is only for kids and each adult needs separate account but i have heard experiences where people register other adults and they are still let through. just make sure your husband each have the blue box screenshot on their phones when you land, so that you can show it easier as you go through the check points.

  5. Almica says

    Hi. I registered and did everything already but I noticed you said to create one account per adult. I only signed up one account for me and I registered my husband under the details of family member traveling with you. You mentioned only kids are added here. Did I do it wrong and should I make another account for my husband still?

    • Melissa says

      I was under the impression that the function is only for kids and each adult needs separate account but i have heard experiences where people register other adults and they are still let through. just make sure your husband each have the blue box screenshot on their phones when you land, so that you can show it easier as you go through the check points.

  6. Ellie says

    Hi! Do I need my physical vaccination card? I submitted a picture of it and it was approved however, I am not sure if I will be able to locate the misplaced card or get a replacement prior to my arrival in Japan

    • Melissa says

      we were never asked to produce the vaccination proof. In Singapore, we only have digital vaccination proof (govt doesnt issue physical card) and they were ok with it.

  7. Dominic says

    Hello thank you so much for the information. I have filled in the forms and got the confirmation I don’t need to test to enter Japan due to having 3 jabs. My parents have also been registered with me under the same account. But I’m wondering do my parents need an account or can we share the same as it’s been approved already for each person.

    • Melissa says

      Hey Dominic. I was under the impression that the function is only for kids and each adult needs separate account but i have heard experiences where people register other adults and they are still let through. just make sure your parents each have the blue box screenshot on their phones when you land, so that you can show it easier as you go through the check points.

  8. Luke Anderson says

    My Pre-registration for quarantine procedures is blue has “Review Completed” for Current Status, but no QR code. Do I need a QR code?

    Thanks Melissa

    • This message is from the Quarantine Documentation Center (QDC) in Japan.

      If you register on/after Dec 28 (Japan time), no need to register passport and Questionnaire Web online.
      So their is no QR code required for Quarantine Procedure,please present the top page of Quarantine pre-registration procedure when arrival.

      • Melissa says

        Thanks Luke. You are correct. We now only need to provide vaccine certificate and that’s it! I will update my blog post accordingly.

  9. MANUELA LEGA says

    Hi Dear Melissa, if I have 2 covid vaccines + the 72h test before departure would it be possible to complete the registration?

  10. MANUELA LEGA says

    Hi Dear Melissa, all helpful and clear. Just one question: if I have 2 covid vaccines + the 72h test before departure would it be possible to complete the registration?

  11. Jonathan says

    Hi Melissa! Thanks so much for the helpful info but are you sure it’s at least “3”? For those who got Johnson Johnson (Janssen) it was only 1 shot and they didn’t need to get another after 6 months. Then those people were allowed to get a moderna booster a year later. Which would make the total 2 shots – not 3. Are you positive they only let you in if you had 3 total?

  12. Razifah Othman says

    thank you so much dear…all of the information is so helpful..finally managed to complete my son vaccination cert issues..thank u very much

  13. Henny says

    How about the Insurance part? We should fill in also if we have travel insurance?

  14. linda lo says

    I have received four covid vaccines, three in 2021 and one in 2022. Are they still valid to be recognized on Visit Japan Web? I am planning to take the fifth one in January 2023.
    Thanks.

    • Melissa says

      You’ll be fine as long as you’ve taken 3 shots, no matter how long ago. Also check the type of approved vaccines – i’m not sure which one you took.

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